FAQs

Our FAQ page shows you how to use our REAF wallet. Learn more about shipping and delivery times.

General information about the wallet

What happens if I only have one credit card or banknote in my wallet?

The spring plate also holds a credit card or banknote securely.

Where are REAF wallets made?

Final assembly takes place in Germany.

What materials is the REAF wallet made of?

Our wallets are made of robust, anodized 6061-T6 aluminum in aerospace quality and stainless steel (spring plate).

How do I fill my wallet correctly?

Scroll down a bit and you will find our video tutorial on how to properly fill your REAF wallet.

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Yes. You can test your REAF Wallet risk-free for 30 days in everyday life . Take the time to really use it – in your daily routine, on the go, at work. If you find within 30 days that the REAF Wallet isn't right for you, you can return it without giving a reason .

Delivery & Shipping

How long does shipping take and how much does shipping cost?

Shipping is free within the EU.

  • Germany approx. 2-4 working days
  • EU approx. 2-8 working days

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Does the wallet need to be unused?
No. You can try out the wallet normally during the 30-day trial period. However, it should be in proper working order (no intentional damage).

How does the return process work?

  1. Contact our support team via email.
  2. You will receive all the information regarding returns.
  3. Send the wallet back to us
  4. We will refund the purchase price after receiving your return.

Who pays for return shipping?
We will cover the return shipping costs.

RFID protection

What is RFID protection?

RFID stands for "Radio-Frequency Identification" – the wireless transmission of data via radio waves. Many bank cards, ID cards, and even hotel key cards now use this technology. The problem: The signals can also be received by unauthorized readers if your cards aren't adequately protected.

How does RFID protection work with REAF wallet?

An RFID blocker prevents radio waves from reaching your cards. It uses a shielding material (metal) to block transmission.

The REAF Wallet offers automatic RFID protection – without the need for an additional case or insert. Why? Because it's made of high-quality aluminum and stainless steel, which naturally act as an effective barrier against radio waves.

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How to fill your REAF wallet.

This is how your REAF wallet works.

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